Login to
my telna
customer
service
1-888-959-2525
Improved telna Mobile service coming soon!

We are currently working on an improved telna Mobile service. As a consequence we currently do not accept new customers for the service.
The improved telna Mobile service will provide increased coverage, additional features such as 2-way text messaging, 2G and 3G data service and better control of your usage.
To be informed when the improved telna Mobile service becomes available, please provide us with your email address:


Customer service

Our kind customer service representatives are available for questions regarding rates, availability of service, technical issues, billing questions, special requests and any other question or concern you may have about telna Mobile.

Before contacting customer service, please read through our extensive FAQ to find answers to common questions.


Contact form

The easiest way to contact customer service is by completing the following form:

If you are already a customer, please login to mytelna before sending your message, so that fields will be prefilled using your customer account information.

Full Name: 
Email Address: 
telna Mobile number with area code: 
Contact phone number with area code: 
Subject: 
Message: 
Priority: 



Contact information

Alternatively, you can also contact customer service by the following means:

Telephone Monday through Friday from 6AM to 5PM Pacific Time
    (it is currently 11:19 pm at our customer service center)
    - toll free within North America: 1-888-959-2525
    - toll call or from overseas: +1 (702) 777 2507

From your telna Mobile handset: select Customer Service from the telna menu or dial 611 (inbound calling rates apply)

 Fax (toll free from North America): 1-800-953-2938

 Email: mobile@telna.com

 Mail:  Telecom North America Inc.
            Suite B5-143
            2654 W. Horizon Ridge Parkway
            Henderson, NV 89052
            USA